Sky mobile

[Kyla28]

Failed direct debit, bill paid via debit card - is service down or have I been cut off?

if cut off - how long before services reinstate once bill paid??

[caesarome]

@Kyla28 

There are ongoing issues with Sky mobile this evening so your lack of service is probably related to that.

If a direct debit fails Sky will try again in 10 days so there is a chance that this will happen and that the payment you made might have gone onto your account as a credit so you have checked to see if this is what has happened.