4

This discussion topic has been answered Discussion topic: Sky mobile minus total

Reply
This message was authored by: c_a_s

Sky mobile minus total

Hello, I paid £45 towards my sky mobile credit agreement. Direct debit has gone out of bank today for my normal full amount but my estimated total is -£18.25?


Does the £45 I paid get deducted from my "total left to pay"? Or is it just sitting there as credit?

IMG_0978.png


Best Answers
This message was authored by: caesarome Answer

Re: Sky mobile minus total

Posted by a Superuser, not a Sky employee. Find out more

@c_a_s 

Because you had a credit on your account this months bill of £26.75 was taken from the £45 meaning the £18.25 is what is left of the credit which will be used to art pay next months bill. As advised above it is not wise to make manual payments.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: Mark39

Re: Sky mobile minus total

Posted by a Superuser, not a Sky employee. Find out more

The estimated total of -£18.25 .relates to your next bill, not the one you've paid today.

 

It's best not to make manual payments. Let your monthly card payment or direct debit do the job.

This message was authored by: caesarome Answer

Re: Sky mobile minus total

Posted by a Superuser, not a Sky employee. Find out more

@c_a_s 

Because you had a credit on your account this months bill of £26.75 was taken from the £45 meaning the £18.25 is what is left of the credit which will be used to art pay next months bill. As advised above it is not wise to make manual payments.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

Avatar for c_a_s
Level 1 icon
Topic Author
This message was authored by: c_a_s

Re: Sky mobile minus total

Thank you so much that makes sense, really appreciate your reply 🙂

Avatar for c_a_s
Level 1 icon
Topic Author
This message was authored by: c_a_s

Re: Sky mobile minus total

Thank you for explaining that, I'll let the direct debit do its thing from now on 🙂

Reply