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Discussion topic: Sky id

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This message was authored by: Ramsey56

Message posted on ‎22 Jul 2025 09:33 PM

Sky id

I can't access my sky.app. I'm not very technical. My husband died 1 year and a half ago. I hit all the info changed his email off but I still can't sign in. When I spedd as k ti someone they change it but it's mucked up now   I'm so frustrated 

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Superuser
This message was authored by: caesarome

Message posted on ‎22 Jul 2025 09:48 PM

Re: Sky id

Posted by a Superuser, not a Sky employee. Find out more

@Ramsey56 

You might need to call Sky about this and ask to speak to their ID team as they might be able to help you with this.

 

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Try saying nothing when spoken to by the bot.

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