0

Discussion topic: Sky compensation scheme

Reply
Avatar for Leonie33
Level 0 icon
What's this?
This message was authored by: Leonie33

Message posted on ‎01 Feb 2025 09:47 PM

Sky compensation scheme

I got an email saying that I have compensation and it will be credited to my sky account but if I don't have an account it can be sent to my bank account. I would like for it to be sent to my bank account and not my sky account. How do I request this?

Report post
Post 1 of 4
508 Views
0 Likes
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎01 Feb 2025 09:51 PM

Re: Sky compensation scheme

Posted by a Superuser, not a Sky employee. Find out more

@Leonie33  Do you have a active Sky account? If so the credit will be placed there and used for future bills.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 4
503 Views
Reply
Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎01 Feb 2025 09:51 PM

Re: Sky compensation scheme

Posted by a Superuser, not a Sky employee. Find out more

If you have an active Sky account then it will go there and will be used as credit against future bills.  (I don't believe Sky will refund this credit unless the account is terminated)

 

...but go ahead and call them to check.

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 3 of 4
503 Views
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎01 Feb 2025 10:14 PM

Re: Sky compensation scheme

Posted by a Superuser, not a Sky employee. Find out more
@Leonie33 wrote:

I would like for it to be sent to my bank account and not my sky account. How do I request this?

If you are a current customer of Sky then it will be applied as a credit which will be used to pay a future bill or bills.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 4 of 4
483 Views
Reply
Reply