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Discussion topic: Sky cinema

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This message was authored by: Jconno2_

Sky cinema

How can I cancel sky cinema whilst on free trial period. I have looked on My Sky and cannot see where to cancel. 

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This message was authored by: Daniel0210

Re: Sky cinema

Posted by a Superuser, not a Sky employee. Find out more

@Jconno2_ 

To remove part of your TV package you need to contact Sky giving the standard 31 days notice. If you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount. 


You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling in using the number that will appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Jconno2_

Re: Sky cinema

Ahh ok thank you 👍

This message was authored by: Daniel0210

Re: Sky cinema

Posted by a Superuser, not a Sky employee. Find out more

@Jconno2_ 

See the edited post. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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