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Discussion topic: Sky breaking their contract

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This message was authored by: Steve1349

Sky breaking their contract

I want to add Sky F1 for £15.00 but because I already have a discount on movies an additional £7.00 will be added. 

So to upgrade to the F1 channel it will cost me £22.00 NOT £15.00

 

I spoke to sky and apparently this is because I have a discount on my contract for (Sky movies) until December and only pay £6.00 a month, but to add Sky F1 I will loose the movies discount. 

So it will now cost me an additional £7.00 a month for movies pluss the £15.00 if I want the F1 channel =£22.00 a month extra.

 

Why can Sky suddenly decided to remove a (contracted) discount offer yet I am not allowed to upgrade without being penalised, or remove my contracted term agreement.

 

Interested to know how if anyone else is having this issue..

 

 

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This message was authored by: Mark39

Re: Sky breaking their contract

Posted by a Superuser, not a Sky employee. Find out more

For some discounted products offered, Sky do indeed specify that you'll lose an existing discount. It's not unusual.

This message was authored by: MarkGoldsmith

Re: Sky breaking their contract

Posted by a Superuser, not a Sky employee. Find out more

The F1 offer is typically aimed at people who are only fans of F1 so you likely would only have the base Sky TV subscription and not any other add-ons like cinema, which is why deals for single sports channels typicallly have this caveat. 

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This message was authored by: Steve1349

Re: Sky breaking their contract

Thanks for the reply.

It's the 1st time this has happened to me in 20+ years, I suppose I'm lucky it's the 1st time, but it makes you loose trust in them.

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