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Discussion topic: Sky bill

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This message was authored by: VJane63

Sky bill

Hi can anyone help , iv been a sky customer for 23 years my bill is so much each month including broadband . I rang and they would only give me 20 discount to resign up I explained its just to expensive is there around it . Thanks
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This message was authored by: caesarome

Re: Sky bill

Posted by a Superuser, not a Sky employee. Find out more

@VJane63 

As customers here the other way around it is to cancel certain parts on your account or cancel completely and go elsewhere where you were be given introductory prices as a new customer.

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This message was authored by: PandJ2020

Re: Sky bill

Posted by a Superuser, not a Sky employee. Find out more

@VJane63 wrote:
...is there around it . 

Yes, cancel.

 

This will often open up better offers but be prepared to move elsewhere.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210

Re: Sky bill

Posted by a Superuser, not a Sky employee. Find out more

@VJane63 
Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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