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Discussion topic: Sky bill gone up

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This message was authored by XEmmahX This message was authored by: XEmmahX

Sky bill gone up

Anyone else's Sky bill gone up considerably without warning? We are paying over £100 a month now and I have not agreed to this? I've tried to phone Sky there is literally no phone number on website, I've tried virtual chat which was useless so now I am here hoping for some help?


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Sky bill gone up

Posted by a Superuser, not a Sky employee. Find out more

There was a general price increase from 1 April. But if you're seeing a significant price increase, it's probably because one or more discount offers has ended and you're paying list price. 

 

You can find contacts options via the still need help button here: https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscrip...

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky bill gone up

Posted by a Superuser, not a Sky employee. Find out more

@XEmmahX 
A discounted deal may have recently ended or be ending very soon. You would have been told the date the discount was ending when you originally took it out. If you haven’t already you should compare a previous bill to your latest bill and see where the amounts differ.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available.

You can either call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

This link https://www.sky.com/help/articles/been-overcharged may also help.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by pulaatkinson This message was authored by: pulaatkinson

Re: Sky bill gone up

Yeah mine has gone up. It is 97.00 this month then may 104.00 then jul 112 so not sure why

 

This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Sky bill gone up

Posted by a Superuser, not a Sky employee. Find out more

There was a general price increase from 1 April. But if you're seeing a significant price increase, it's probably because one or more discount offers has ended and you're paying list price. 

 

You can find contacts options via the still need help button here: https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscrip...

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