@Abha wrote:
I upgraded sky at Xmas, the engineer came said he would put cinema free for 3 months, I said I didn't want it he still put it in, fast forward 3 month I cancelled it m, I then got charged for it, cancelled again got charged again, you guessed it cancelled again charge again, I have now resulted in cancelling my direct debit, but guess what they won't let you talk to anyone unless you pay,
hi @Abha
We strongly advise not to cancel direct debits.
This will leave you in debt to SKY and SKY often will pass that debt to debt collectors to deal with and is likely to affect your credit score as well as, as you have found, SKY will not allow contact until remedied.
