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Discussion topic: Sky Stream

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This message was authored by FP8 This message was authored by: FP8

Sky Stream

You engineer who visited today advised I cannot have a dish installed and I will need Sky Stream instead please

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This message was authored by GD1 This message was authored by: GD1

Re: Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

@FP8  You're not contacting Sky customer services by posting here, if you want to get Stream yopu will need to call Sky.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

@FP8 

Not our engineer as we are customers on here. Give Sky a call to order Sky Stream. To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile or alternatively use the following link 

https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number.

The posting of full phone numbers isn’t permitted on the forum.

Any calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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