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Discussion topic: Sky Signature

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This message was authored by: DRR2

Sky Signature

Why am i paying 2 bills a month for sky signature. £20.57 for 17 days and £16.03 for 14 days. It should be £26.00 per month

 

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This message was authored by: PandJ2020

Re: Sky Signature

Posted by a Superuser, not a Sky employee. Find out more

@DRR2 wrote:

Why am i paying 2 bills a month for sky signature. £20.57 for 17 days and £16.03 for 14 days. It should be £26.00 per month

 


17 days + 14 days = 1 month.

 

It would seem there's a price change part-way through that month, either due to a list price change or a discount changing.

 

Your itemised bill will detail it fully.

 

We cannot see your bills nor know what your contract is.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: DaveDrizen

Re: Sky Signature


@DRR2 wrote:

Why am i paying 2 bills a month for sky signature. £20.57 for 17 days and £16.03 for 14 days. It should be £26.00 per month

 


As the post says there was possably price change. If you are looking at you'd bill in the my Sky app ,if press the little icon next to item on the bill will show the period for that charge. This happens if your minimum  term has run out partly though a month and you now paying the list price without the discount. Have a look at you next bill  and see what that says,

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