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This message was authored by: Bernie1956

Sky Promotions phone call /

I have just had a phone call from someone saying they are from sky promotions and say they are giving me a 40% discount.

 

is this a scam


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This message was authored by: Daniel0210 Answer

Re: Sky Promotions phone call /

Posted by a Superuser, not a Sky employee. Find out more

@Bernie1956 

Highly likely. 

They try to obtain sufficient information to be able to order expensive mobile devices under your name which Sky innocently deliver to you.

 

The scammers would then recontact you (again claiming to be Sky) saying they have made a mistake and for you to send it to a (non Sky) address. If you did that they then have the device and you have the bill.

 

They are very cunning. They may send packaging to post the item (to them) or might even send a 'courier' to collect it.

 

See this link

https://www.sky.com/help/articles/account-takeover

 

With any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it'll likely be a scam call.


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: Daniel0210 Answer

Re: Sky Promotions phone call /

Posted by a Superuser, not a Sky employee. Find out more

@Bernie1956 

Highly likely. 

They try to obtain sufficient information to be able to order expensive mobile devices under your name which Sky innocently deliver to you.

 

The scammers would then recontact you (again claiming to be Sky) saying they have made a mistake and for you to send it to a (non Sky) address. If you did that they then have the device and you have the bill.

 

They are very cunning. They may send packaging to post the item (to them) or might even send a 'courier' to collect it.

 

See this link

https://www.sky.com/help/articles/account-takeover

 

With any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it'll likely be a scam call.


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: Bernie1956

Re: Sky Promotions phone call /

Thanks 👍

This message was authored by: JBlain

Re: Sky Promotions phone call /

I just had one this afternoon also. I said 'I don't do this on the phone, send an email to my registered email' and he hung up.

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