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Discussion topic: Sky F1 rolling TV contract - when to cancel?

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This message was authored by: StephenSky

Sky F1 rolling TV contract - when to cancel?

The last race of the season is Sunday 8th December.

 

When should I cancel in order to watch the last race but no more, and is it possible to cancel online or do I need the torture of having to make a telephone call?

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This message was authored by: caesarome

Re: Sky F1 rolling TV contract - when to cancel?

Posted by a Superuser, not a Sky employee. Find out more

31 days notice is what is required to cancel any TV package, you might be able to do this via messaging.

 

https://www.sky.com/help/articles/cancel-sky-tv

 

Select "No, I still need help" at the bottom of the page.

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This message was authored by: StephenSky

Re: Sky F1 rolling TV contract - when to cancel?


@caesarome wrote:

31 days notice is what is required to cancel any TV package, you might be able to do this via messaging.

 

https://www.sky.com/help/articles/cancel-sky-tv

 

Select "No, I still need help" at the bottom of the page.


Many thanks, it just shows what I already have but there is no 'link' on the F1 icon for me to change it, though of course they allow me to add to my package with no problem LOL Guess I'l just have to suffer an irritating lengthy phone call for something that should take 10 seconds online...

This message was authored by: caesarome

Re: Sky F1 rolling TV contract - when to cancel?

Posted by a Superuser, not a Sky employee. Find out more

When and if it is available if you go through the options I mentioned above you should see an option to contact the Sky messaging team so it might save you a phone call.

 

The only other possible option to do it vo your account is here but this might not be an option but is worth looking into:

 

https://www.sky.com/mysky/tv/tv-packs

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This message was authored by: StephenSky

Re: Sky F1 rolling TV contract - when to cancel?


@caesarome wrote:

When and if it is available if you go through the options I mentioned above you should see an option to contact the Sky messaging team so it might save you a phone call.

 

The only other possible option to do it vo your account is here but this might not be an option but is worth looking into:

 

https://www.sky.com/mysky/tv/tv-packs


Both those links take me to the same page, neither of which offer the option, "No, I still need help" at the bottom of the page. I'll just make a call nearer the time...

This message was authored by: caesarome

Re: Sky F1 rolling TV contract - when to cancel?

Posted by a Superuser, not a Sky employee. Find out more

@StephenSky wrote:
Both those links take me to the same page, neither of which offer the option, "No, I still need help" at the bottom of the page.

It is working for me as it appears at the bottom of the page after a few seconds to load:

 

Capture.JPG

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This message was authored by: BLOSSOM3

Re: Sky F1 rolling TV contract - when to cancel?

I'm afraid I have to cancel my Sky Grand Prix and Sky film

This message was authored by: Daniel0210

Re: Sky F1 rolling TV contract - when to cancel?

Posted by a Superuser, not a Sky employee. Find out more

@BLOSSOM3 
To remove part of your TV package you need to give Sky 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount. You may be able to remove it from your MySky account at
https://www.sky.com/mysky/tv/tv-packs 
otherwise you can either call Sky or maybe try the messaging service
https://www.sky.com/help/articles/cancel-sky-tv 


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