4

This discussion topic has been answered Discussion topic: Sky Cinema

Reply
This message was authored by: cathyb

Sky Cinema

I wish to cancel Sky Cinema. I am in contract until 13 Feb 2027. Is it possible to cancel it and add Sky Sports instead?


Best Answers
This message was authored by: Daniel0210 Answer

Re: Sky Cinema

Posted by a Superuser, not a Sky employee. Find out more

@cathyb 
To remove part of your TV package you need to contact Sky giving the standard 31 days notice. If you have in contract discounts you may not be able to remove Cinema. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling in using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: Daniel0210 Answer

Re: Sky Cinema

Posted by a Superuser, not a Sky employee. Find out more

@cathyb 
To remove part of your TV package you need to contact Sky giving the standard 31 days notice. If you have in contract discounts you may not be able to remove Cinema. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling in using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

Did this answer not help you?

This message was authored by: DaveDrizen

Re: Sky Cinema


@cathyb wrote:

I wish to cancel Sky Cinema. I am in contract until 13 Feb 2027. Is it possible to cancel it and add Sky Sports instead?


The short answer is no you can't at present you have minium term until February  2027 therefore you can not cancel that part of your  package until January  2027  allowing for 31 day notice you have to give them with out imposing a  early termination charge which is  ususly the total amount you would have  payed up to the end of your minimum period, in you case that is the equivalent  of a years subscption to Sky cinema. You could always  just add Sky sports to your package as a extra.

This message was authored by: MightyQuinn

Re: Sky Cinema

Posted by a Superuser, not a Sky employee. Find out more

@cathyb wrote:

I wish to cancel Sky Cinema. I am in contract until 13 Feb 2027. Is it possible to cancel it and add Sky Sports instead?


Hi @cathyb   Always worth a try, just call Sky and see what they say. They can only say no.

This message was authored by: DaveDrizen

Re: Sky Cinema


@MightyQuinn wrote:

@cathyb wrote:

I wish to cancel Sky Cinema. I am in contract until 13 Feb 2027. Is it possible to cancel it and add Sky Sports instead?


Hi @cathyb   Always worth a try, just call Sky and see what they say. They can only say no.


My post above is the official approach, however  as MightyQuinn says worth a try, Thinking about it. it might be in Sky interest to allow you to change after sky sports is much bigger monthly amount than Sky cinema, so by swoping there going to get more out of you. But if they do agree I would bet they would want you to have 2 year minimum term and not sure if would offer by discount.  However  no harm in trying,

Reply