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Discussion topic: Sky Cinema £12.00 Sky Cinema Subscription Discounted -£12.00

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This message was authored by egr55 This message was authored by: egr55

Sky Cinema £12.00 Sky Cinema Subscription Discounted -£12.00

We recently recontracted SkyQ and were offered 2 months free Sky Cinema.

Can I cancel Sky Cinema Subscription online or do I have to phone Sky?

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This message was authored by oldfella This message was authored by: oldfella

Re: Sky Cinema £12.00 Sky Cinema Subscription Discounted -£12.00

Posted by a Superuser, not a Sky employee. Find out more

@egr55 wrote:

We recently recontracted SkyQ and were offered 2 months free Sky Cinema.

Can I cancel Sky Cinema Subscription online or do I have to phone Sky?


Hi @egr55 

You have to give 31 days to cancel so I suspect you need to contact Sky

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky Cinema £12.00 Sky Cinema Subscription Discounted -£12.00

Posted by a Superuser, not a Sky employee. Find out more

@egr55 
You need to contact Sky to reduce any part of your Sky TV package giving the required notice of 31 days. Select ‘Need more help’ at the bottom of the following link which will lead to a phone number.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link should include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by ringing or writing in.

If you cancel correctly you should receive a confirmation email from Sky.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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