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Discussion topic: Sky Broadband and TV - Trouble making a purchase

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This message was authored by: Despina69

Sky Broadband and TV - Trouble making a purchase

Hello,

 

I am trying to purchase the Sky Ultimate TV and gigafast bundle currently costing £51.00.

 

I would like to purchase this to go alongside our current provider as I am not yet ready to cancel current provider. 

 

The checkout process doesn't have an option to select a standalone installation. Only options for switching.

 

Help appreciated.

 

 

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This message was authored by: TimmyBGood

Re: Sky Broadband and TV - Trouble making a purchase

Posted by a Superuser, not a Sky employee. Find out more

@Despina69 wrote:

 

I would like to purchase this to go alongside our current provider as I am not yet ready to cancel current provider. 

 


That cannot be done online: you'd need to call and be very clear that this is an order for an additional broadband circuit.

 

The potential additional complication is that gigafast always means provisioning over FTTP 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: DaveDrizen

Re: Sky Broadband and TV - Trouble making a purchase


@TimmyBGood wrote:

@Despina69 wrote:

 

I would like to purchase this to go alongside our current provider as I am not yet ready to cancel current provider. 

 


That cannot be done online: you'd need to call and be very clear that this is an order for an additional broadband circuit.

 

The potential additional complication is that gigafast always means provisioning over FTTP 


Doing this will probably mean a lot of extra work for open reach  and will probably be a lot extra cost that will probly be charged to you by open reach on top the cost of a normal broadband switch and this  work cost will be on top of the Sky subscription You  might want to find how much this  extra  work will cost before you proceed bearing mind that doing things this way is not temporary thing  but will be a permanent second broadband line to you property.

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