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This message was authored by: Ann581

Message posted on ‎30 Mar 2026 07:21 PM

Setting up my new

Good evening 

I got a new phone and can't get my bills to look at on app it's just got my broadband and subscriptions 

it keeps saying I have account but I can't see the bills and payments 

thank you

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This message was authored by: caesarome Answer

Message posted on ‎30 Mar 2026 07:31 PM

Re: Setting up my new

Posted by a Superuser, not a Sky employee. Find out more

@Ann581 

Have you linked your Sky ID to your mobile account as per this:

 

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

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Avatar for caesarome
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What's this?
Superuser
This message was authored by: caesarome Answer

Message posted on ‎30 Mar 2026 07:31 PM

Re: Setting up my new

Posted by a Superuser, not a Sky employee. Find out more

@Ann581 

Have you linked your Sky ID to your mobile account as per this:

 

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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