Been with Sky for over 30 yrs for tv, broadband ,sky talk and mobile phones. all bills fully paid. Recently accessed my account with a view to upgrade my phone.
met with the message
"Your services are currently being restricted"
when I click on the button "Reinstate my services " I'm taken to my bill which shows no issues but I still can't access part of the app to upgrade my phone. I contacted customer services but couldn't get an answer as to which and why my services were being restricted and what the possible consequences could be. I don't appear to have any other issues
