Discussion topic: Senior account
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Message posted on 19 Mar 2025 04:03 PM
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Senior account
Is there a senior account
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Message posted on 19 Mar 2025 04:05 PM
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Re: Senior account
If you mean a specific account for senior citizens then no. There is a social tariff for broadband depending on benefits you might be entitled to
This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff
The Sky account holder needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits and in order for Sky to carry out checks with DWP they will need your NI number. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan.
Broadband Basics is only available to customers who already have Sky Broadband and to add the Sky Mobile offer, you’ll need to be taking Sky Broadband Basics, and:
a) Already have Sky Mobile and a 3GB data plan.
b) Or you can add a new 3GB data plan with Sky Mobile.
The linked Sky mobile deal is only for 12 months.
If you are eligible you’ll need to call Sky to join. There is no equivalent offer for TV. The broadband part of the social tariff now lasts for 24 months and then reverts to the full cost but if you’re still eligible you will then need to re-apply.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 19 Mar 2025 04:07 PM
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Re: Senior account
Your duplicate thread has been removed to prevent duplicate replies.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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