Discussion topic: Scam caller
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Message posted on 03 Aug 2026 02:39 PM
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Scam caller
Just recieved a call from 07309 058 number who said he was from sky who could offer me a discounts on my bills. He asked for my email address and said he said an email and I should give him the code.
Knowing sky never does this, I asked him to provide me with basic information about me and he couldn't unless I gave him the code. I pointed out he was a scammer and hung up.
Looking at the email, it was a reset password email so basically if I was to give him my code he would have gained access to my account and done all sorts to it.
Really scary!
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All Replies
Message posted on 04 Aug 2026 08:08 AM
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Re: Scam caller
Scammers try to obtain sufficient information to be able to order expensive mobile devices in your name which Sky innocently deliver to you.
The scammers would then recontact you (again claiming to be Sky) saying they have made a mistake and for you to send it to a (non Sky) address. If you did that they then have the device and you have the bill.
They are very cunning. They may send packaging to post the item (to them) or might even send a 'courier' to collect it. see this link
https://www.sky.com/help/articles/account-takeover
With any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it will be a scam call.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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