SKY ipex order

[Craigdarragh]

I am transferring from BT to Fibrus for my internet and telephone provision.

I am migrating my phone number to Fibrus but they advise they cannot do this as there is an ipex order by Sky.

I ceased my Sky TV service approx. 7 years ago - my telephone number 

Can you help to remove the ipex order?

[Daniel0210]

@Craigdarragh 
This is a customer led discussion forum where Sky customers are available to help other customers. You aren’t contacting Sky Customer Services by posting here.

Personally I've never heard of an ipex order.

[TimmyBGood]

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@Daniel0210 wrote:

Personally I've never heard of an ipex order.

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'IP Exchange'

" Our managed number portability service lets your customers keep their existing numbers when they move onto your network. "

https://www.btwholesale.com/products-and-services/voice/ip-exchange.html