Returns

[Nicola115]

Any way of actually contacting a person st sky to request the returns box they said they've sent- but haven't?? 

Have cancelled sky due to extortionate prices and infuriating "customer services" they want payment details of a service I'm now not receiving so I can't contact anyone because the ridiculous automated service is stuck on me proving payment details

Would just like the returns box and gladly send them the equipment 

[Mark39]

Cancelling your payment instructions will prevent you from contacting Sky customer services. You can use your own packaging if you have something suitable: https://www.sky.com/help/articles/return-tv-broadband

[Nicola115]

I have nothing suitable it's the box & broadband and don't usually have boxes lying around the house! 

I haven't cancelled my payment instructions  the package itself is cancelled. 

Please refrain from leaving u helpful comments 

Thanks