@Susiq1
Sky use Unipart to deal with returns and they are taking a number of weeks to process equipment at their warehouse.
With or without proof of posting contact Sky to try to get this within 3-5 working days.
Please don't try to post an image of the Royal Mail tracking or postal receipt as Sky don't allow them on the forum.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
