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Discussion topic: Restricted

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Avatar for Hodson1
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This message was authored by: Hodson1

Message posted on ‎16 Mar 2025 08:56 AM

Restricted

Owe £4 and sky stream has been restricted can they actually restore it as it's only £4

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎16 Mar 2025 09:00 AM

Re: Restricted

Posted by a Superuser, not a Sky employee. Find out more

@Hodson1 

 

Almost certainly not: the process is automatic and Sky doesn't negotiate debt.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on ‎16 Mar 2025 09:01 AM

Re: Restricted

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I don't think so, if you owe money, you might not even get the chance to talk to them about it.

 

In a nutshell, you’ll need to pay what you owe to get your services back. Just like if you’re a few pounds short of your weekly shopping, Tesco wouldn’t just let you have it.

 

Sorry to be the bearer of bad news, but I hope you can get it sorted soon  

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Sky Stream customer. Past user of Sky Digital, Sky+, Sky+ HD and Sky Q. 3x pucks. Main TV is an LG OLED with Sonos Beam.
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This message was authored by: Hodson1

Message posted on ‎16 Mar 2025 09:02 AM

Re: Restricted

Ok thanks 

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Message posted on ‎16 Mar 2025 09:38 AM

Re: Restricted

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If you pay what you owe you will also need to setup your monthly payment method and once the payment has cleared (which might not be tomorrow at the earliest) your service should be restored.

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Message posted on ‎17 Mar 2025 07:56 AM

Re: Restricted

Thanks so much for your reply 

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