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Discussion topic: Restricted account
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This message was authored by: Rico75
Message posted on 29 Apr 2026 01:10 PM
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Restricted account
Made a payment in March 2926. During same conversation sey up a Direct Debit for the 28th if each month moving forward.
4 days before direct debit was due (24th) services get restricted by sky.
Called sky spoke to several people that were unable to help.
As direct debit was not set up i owe April bill plus a second bill total £369 .
Why should I be at random if sky didn't set the direct debit in the first place.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 29 Apr 2026 01:19 PM
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Re: Restricted account
@Rico75 wrote: Why should I be at random if sky didn't set the direct debit in the first place.
It. Is up to you to setup the direct debit that you can do via the MySky app.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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