Discussion topic: Renewal Link in Sky email for broadband renewal did not work.
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Renewal Link in Sky email for broadband renewal did not work.
‎29 Jan 2025 11:49 AM
I got an email to renew by Broadband package but withte option to remove the Sky Talk Anytime, saving me money, Tryied the link and it fails saying call a number for Sky.
Call the number and after a long while trying to explain the operator tried to renewal removing the Sky Talk Anytime and adding the Pay as you Talk, original he stated bill would go down £31.50 a month, but then when he finally understood about removing Sky Talk Anytime and gong back to Pay as you Go, the bill went up £10, not down, more than it would be if I did not renew.
Sorry Sky, but your customer services is gettting worse year on year.
Now stating to look to different providers unless I hear back from you by the end of today with a better offer. I will not call again.