Renew contract

[TraceyHarris]

My contract is due for renewal, the renewal fee offered is ridiculously high. How can I speak to a human being and get a better and affordable deal ?

[Mark39]

@TraceyHarris Give Sky a call. Try remaining silent when the automated call handling service asks why you're calling.

[Daniel0210]

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@TraceyHarris wrote:
and get a better and affordable deal ?

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@TraceyHarris 
If your discounted minimum term has ended or its ending soon the best new discounts are still normally obtained by contacting Sky and negotiating and/or potentially amending your package which will require a new 24 month minimum term contract.

’Significant’ discounts seem harder to get these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the same offer is likely to be unavailable when you call back. Also remember you’re not a new Sky customer so don’t expect anything on a par to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.