I've recently been on to my sky app to see that I am paying for sky sports, which I do not remember adding to the plan. anyways is their a way of cancelling as I am struggling to pay for this plan. I am unable to ring due to be deaf and online service doesn't guide me to do so.
Posted by a Superuser, not a Sky employee. Find out more
@Tasha777 You need to give 31 days notice to cancel part of a subscription (if not in a minimum term deal).
If you have health issues that affect your ability to communicate, it may be worth registering with the Sky Accessibility Team who may be able to help now or in the future. Once registered there are also different methods of communication with this team other than phoning so have a look here… ~
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
sports put on without me asking at £24 on My deals it's £22 look at advertisement £20,!!! Also re Muiltscreen £1. Over again advertisement 2years a lot of overcharges this is not encouraging .Or. increase ever year
These ones are not for new customers they are now advertised on my account 22 and charged 24 for which l did not ask for. Sky Sports.This is not the way to treat customers of over 15 years.
Posted by a Superuser, not a Sky employee. Find out more
Then as advised above @Bruce4 if you haven't already get yourself registered and then contact the accessibility team at Sky about this as they might be able to help.
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