Rejoin after paying debt

[Steve_T]

Hi there,

I want to rejoin Sky but it turns out I have an outstanding  debt to them.

If I pay this debt would I be allowed to rejoin Sky?

[MightyQuinn]

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@Steve_T wrote:

If I pay this debt would I be allowed to rejoin Sky?

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Hi @Steve_T   As fellow customers, we cannot give you a definitive answer on that.

[Steve_T]

How do I talk to a human from Sky about this, the virtual chat is useless!!

[MightyQuinn]

Hi @Steve_T   If your services have/had been restricted, Sky will not talk to you until the debt has been paid and possibly a new continuous payment method has been set up.

[Chodley · Accepted solution]

Probably depends on your overall credit rating, don't know if Sky also apply their own rules on top of that. Best bet would be to try. I mean you owe them the money anyway so paying it off would probably help your credit rating whether you get back on or not.