My partner and I live together I was paying for Sky with broadband .
We had a discussion with Sky to review our plan as we were not happy with broadband. We agreed a new plan for Sky TV without broadband. Which my partner set up with yourselves by direct debit replacing the plan in my name. First payment in his name was taken on 24.09.25 and my direct debit for all Sky TV and broadband should have been cancelled.
During September we had broadband installed by Toob.
However on looking at my direct debits Sky are still taking a monthly payment for Sky digital last payment taken on the 06.07.26 for £26.00
I request a refund from when we switched to our new plan.
