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Discussion topic: Refund

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This message was authored by: Bherb

Message posted on ‎26 Sep 2025 10:17 AM

Refund

Hi so sky sent a payment back to my bank on the 19th of September was told multiple time from advisers it would be in the bank my 25th I Sept and still nothing ? Can someone from sky look into this 

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This message was authored by: Fothergill1

Message posted on ‎26 Sep 2025 01:23 PM

Re: Refund

Posted by a Superuser, not a Sky employee. Find out more

Hi @Bherb and welcome to the forum.  Unfortunately you will need to call Sky as this is a customer help forum so we would not have any knowledge of this problem you are having.

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This message was authored by: caesarome

Message posted on ‎26 Sep 2025 09:47 PM

Re: Refund

Posted by a Superuser, not a Sky employee. Find out more

@Bherb 

If this was a direct debit that failed for whatever reason then Sky will try again in 10 days time. 

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