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Discussion topic: Refund

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Avatar for TresB
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This message was authored by: TresB

Message posted on ‎03 Mar 2025 05:23 AM

Refund

I have now left sky. My direct debit is still active and another payment has been taken. My online account is no longer active so I can't see final bill. I am looking for refund. Thanks

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎03 Mar 2025 05:28 AM

Re: Refund

Posted by a Superuser, not a Sky employee. Find out more

@TresB 

 

When did you cancel?

Refunds can take up to 6 weeks from the date of cancellation

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎03 Mar 2025 05:35 AM

Re: Refund

Posted by a Superuser, not a Sky employee. Find out more
@TresB wrote:

My online account is no longer active so I can't see final bill.

You should still be able to access your account so what happens when you try to ?

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