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Discussion topic: Refund to account

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This message was authored by Kathryn+mikayla This message was authored by: Kathryn+mikayla

Refund to account

Got refunded money from sky and it's paid Novembers bill will they still  take direct debt on the date it's supposed to come out thanks 

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This message was authored by caesarome This message was authored by: caesarome

Re: Refund to account

Posted by a Superuser, not a Sky employee. Find out more

@Kathryn+mikayla 

Are you saying you have a credit on your bill and will then bill be paid by this credit, it might do but that depends on when the credit was added to your account and on what date is your bill paid ?

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Kathryn+mikayla
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This message was authored by Kathryn+mikayla This message was authored by: Kathryn+mikayla

Re: Refund to account

My bill is due 19th of the month and it say bill paid will the still take on that date 

This message was authored by caesarome This message was authored by: caesarome

Re: Refund to account

Posted by a Superuser, not a Sky employee. Find out more

Is the credit enough to pay the bill in full ?

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Kathryn+mikayla
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This message was authored by Kathryn+mikayla This message was authored by: Kathryn+mikayla

Re: Refund to account

Yes it covers the bill

This message was authored by caesarome This message was authored by: caesarome

Re: Refund to account

Posted by a Superuser, not a Sky employee. Find out more

Then I would have thought the credit will be used to pay the bill so that no money will be taken from your payment method.

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Kathryn+mikayla
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This message was authored by Kathryn+mikayla This message was authored by: Kathryn+mikayla

Re: Refund to account

Thank you 

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