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Discussion topic: Refund request for credit balance
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This message was authored by: Nigel12345
Message posted on 17 Aug 2026 08:26 AM
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Refund request for credit balance
I have credit balance since switching from sky broadband over six weeks ago and wonder how I can get a refund ?
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This message was authored by: GD1
Posted by a Superuser, not a Sky employee.
Find out more
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 17 Aug 2026 08:32 AM
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Re: Refund request for credit balance
@Nigel12345 Is your payment method still in place? If so we can ask the Community Messaging Team to reach out to you to help with the refund. Would you like this to be done?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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