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Discussion topic: Ref

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This message was authored by Stranocum+749 This message was authored by: Stranocum+749

Ref

  • I have just been diagnosed with cancer and going forward I will be unable to pay my bills I will only be getting SSP
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This message was authored by GD1 This message was authored by: GD1

Re: Ref

Posted by a Superuser, not a Sky employee. Find out more

@Stranocum+749  I would give Sky a call to discuss your situation if the can help.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Ref

Posted by a Superuser, not a Sky employee. Find out more

Sorry to hear that @Stranocum+749 however you're just telling customers here. If you're wanting to cancel you will need to contact Sky and if you're in a minimum term hope they are sympathetic to your circumstances. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Stranocum+749
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This message was authored by Stranocum+749 This message was authored by: Stranocum+749

Re: Ref

  • Do you have a number
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Ref

Posted by a Superuser, not a Sky employee. Find out more

@Stranocum+749 

See the post by @GD1 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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