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Discussion topic: Reactivation

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This message was authored by: EllieHendren

Reactivation

The WiFi has been disabled due to missed payments but I've paid £36 and it's still not on I need WiFi 

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This message was authored by: PandJ2020

Re: Reactivation

Posted by a Superuser, not a Sky employee. Find out more

You also need to set up recurring payment method and wait for Sky's systems to clear the payment - it could be Monday or Tuesday due to the weekend.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: caesarome

Re: Reactivation

Posted by a Superuser, not a Sky employee. Find out more

@EllieHendren 

Payments are not usually processed at the weekend so as above you will have to wait until tomorrow at the earliest for the payment you made to be cleared and your broadband restored.

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