Discussion topic: Re-activate
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Message posted on 15 Oct 2024 05:08 PM
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Re-activate
Hello, my service is blocked due to not paid , however I paid 2 weeks ago and cleared my outstanding Balance, but until now it's still blocked and no re-activeted
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Message posted on 15 Oct 2024 05:11 PM
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Re: Re-activate
@Abdullaziz wrote:Hello, my service is blocked due to not paid , however I paid 2 weeks ago and cleared my outstanding Balance, but until now it's still blocked and no re-activeted
Have you reset-up your direct debit or continuous card payment details on your account, which is also a pre-requisite to having services re-instated?
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Message posted on 15 Oct 2024 05:11 PM
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Re: Re-activate
How late were you in paying?
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 15 Oct 2024 05:11 PM
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Re: Re-activate
If you were more than 2 weeks late paying your last bill, you'll have to settle the next one early. You also need to re-setup your monthly direct debit or card payment.
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