Talk to advisor

[Burnss2]

I have just received notification to cancel my sky glass request and sky.... not sure why? Tried calling no luck can someone please call me?

[Daniel0210]

@Burnss2 
If you’re not already aware the Sky Community is a customer led discussion forum where Sky customers are available to help other customers and you aren’t contacting Sky Customer Services.

No one will call you as a result of your post. No one will know who you are as any Sky account isn't linked to your Community log-in name. You'll need to initiate contact so what's happening when you call Sky?  

[Mark39]

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@Burnss2 wrote:

I have just received notification to cancel my sky glass request and sky.... not sure why? Tried calling no luck can someone please call me?

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Have you just ordered? It's most likely because you've failed the second, more detailed credit check. As @Daniel0210 posted you'll need to call Sky.