Discussion topic: Re: Returning sky boxes
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Message posted on
27 Aug 2025
11:02 PM
- last edited:
28 Aug 2025
09:41 AM
by
SpaceSparkie
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Re: Returning sky boxes
No longer customer of sky.
send me box to return your equipment back ie modem etc
thank you
(removed)
Moderator Notes: Removed personal details
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All Replies
Message posted on 27 Aug 2025 11:07 PM
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Re: Returning sky boxes
@Gita2 wrote:No longer customer of sky.
send me box to return your equipment back ie modem etc
thank you
191 Croydon road
@Gita2 , you won't be sent returns packaging by posting on a public forum of other Sky customers.
Returns packaging is sent out automatically when you successfully cancel and have equipment that needs to be returned. If you don't receive the packaging, you can either use your own packaging or contact Sky to request a resend, as it didn't arrive.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Message posted on 27 Aug 2025 11:10 PM
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Re: Returning sky boxes
We are customers here so you are not talking to Sky.
Sky usually sends packaging out near the end of the cancellation notice period of 31 days for TV or 14 days for Broadband/Talk so if you haven't received it then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:
https://www.sky.com/help/articles/return-tv-broadband
Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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