Account & Billing
0

Discussion topic: REGARDING THE SUBSCRIPTION

Reply
dhaniljacob
What's this?
This message was authored by dhaniljacob This message was authored by: dhaniljacob

REGARDING THE SUBSCRIPTION

‎08 Oct 2023 04:57 PM

Hi,

 

I have subscribed 30 euro plan to wacth ICC world cup cricket but I am unable to watch it!! Could you please refund my money if it is not a right package or help me to access the live streaming!!.

 

 

 

Report post
Post 1 of 5
424 Views
Reply
0 Likes
Reply

All Replies

mikealanr
What's this?
Superuser
This message was authored by mikealanr This message was authored by: mikealanr

Re: REGARDING THE SUBSCRIPTION

‎08 Oct 2023 05:26 PM - last edited: ‎08 Oct 2023 05:27 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @dhaniljacob 

 

You are not taking to Sky. This is a customer helps customer forum, you will need to contact customer service.

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Report post
Post 2 of 5
417 Views
Reply
0 Likes
Mark39
What's this?
Superuser
This message was authored by Mark39 This message was authored by: Mark39

Re: REGARDING THE SUBSCRIPTION

‎08 Oct 2023 07:42 PM

Posted by a Superuser, not a Sky employee. Find out more
@dhaniljacob wrote:

I have subscribed 30 euro plan to wacth ICC world cup cricket but I am unable to watch it!! Could you please refund my money if it is not a right package or help me to access the live streaming!!.

So what's happening when you try?

Report post
Post 3 of 5
385 Views
Reply
0 Likes
dhaniljacob
What's this?
Topic Author
This message was authored by dhaniljacob This message was authored by: dhaniljacob

Re: REGARDING THE SUBSCRIPTION

‎08 Oct 2023 07:46 PM

Hi,

I thought this is something like I can watch live cricket on mobile phone but When I subscribed it I could see that they are sending something to my address!! I am really confused .. I want to cancel this subscription.. please help me

Report post
Post 4 of 5
380 Views
Reply
0 Likes
caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: REGARDING THE SUBSCRIPTION

‎08 Oct 2023 07:49 PM

Posted by a Superuser, not a Sky employee. Find out more

You will need to call Sky to cancel:

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 5 of 5
378 Views
Reply
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion