0

Discussion topic: Put double price up and can’t afford it

Reply
This message was authored by Buttery This message was authored by: Buttery

Put double price up and can’t afford it

Hello 

Reply

All Replies

This message was authored by Mark39 This message was authored by: Mark39

Re: Put double price up and can’t afford it

Posted by a Superuser, not a Sky employee. Find out more

Hello, this isn't a chat service, I'm afraid. Best to give Sky a call and discuss your options with them.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Put double price up and can’t afford it

Posted by a Superuser, not a Sky employee. Find out more

@Buttery 

Your thread title suggests a discounted deal may have recently expired or be ending very soon. You would have been told the date the discount was ending when you originally took it out. If you haven’t already you should compare a previous bill to your latest bill and see where the amounts differ.
As stated by @Mark39 if your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

This might also help to explain
https://www.sky.com/help/articles/been-overcharged


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion