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Discussion topic: Pucks have been returned

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This message was authored by: deggsyuk

Message posted on ‎21 Aug 2025 02:17 PM

Pucks have been returned

I keep getting messages about my account has been restricted after I've sent the pucks back?

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This message was authored by: Daniel0210

Message posted on ‎21 Aug 2025 02:19 PM

Re: Pucks have been returned

Posted by a Superuser, not a Sky employee. Find out more

@deggsyuk 
You aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

 

Please provide more details if you want our advice.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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This message was authored by: MightyQuinn

Message posted on ‎21 Aug 2025 02:43 PM

Re: Pucks have been returned

Posted by a Superuser, not a Sky employee. Find out more

Hi @deggsyuk   Sending pucks back, does not cancel your account. Did you formally cancel by talking to Sky and receive a confirmation email acknowledging your cancellation?

Welcome to the Sky Community Forum

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