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Discussion topic: Prices going up

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Avatar for Dunja6a
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This message was authored by: Dunja6a

Message posted on ‎22 Feb 2025 05:53 PM

Prices going up

is it possible to renew the contract with you? as a new client, I pay 25 for the internet, not 37, what will I pay from April

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎22 Feb 2025 06:04 PM

Re: Prices going up

Posted by a Superuser, not a Sky employee. Find out more

@Dunja6a 

This is a customer helps customer forum and you aren’t contacting Sky Customer Services on here.

 

No, having left Sky a customer has to wait 18 months before being classed as a new customer.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎22 Feb 2025 06:18 PM

Re: Prices going up

Posted by a Superuser, not a Sky employee. Find out more

@Dunja6a 

 

By definition, renewal does not make you a new client.

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BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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