Hello. Last month i ordered a phone from sky on contract but i changed my mind and returned it back. Box still unopened. I was wondering how long does it take till the system will be updated and the phone contract be cancelled as I have cancelled my direct debit for the phone as I didn't want to be paying for what I don't use. Also when this change be updated on credit file as that has been added as a new open credit on my file. Thanks
Did you speak to Sky before returning the device ?
As above cancelling the direct debit isn't a good idea as any payment you made will need to now been sent out via a cheque which can takes weeks, if not months to be sent out to you.
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