Phone bill

[Elaine155]

It saying my bill is overdue, I go to pay it and it's showing £0 in my invoice 

[PandJ2020]

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@Elaine155 wrote:

It saying my bill is overdue, I go to pay it and it's showing £0 in my invoice 

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Yes, it's 'normal'.  The automated collection is in process.  (Probably delayed due to the bank holiday)

[caesarome]

@Elaine155 

If you check your Sky bill again on Tuesday or Wednesday it should show that the bill has been paid.

[Elaine155]

I haven't been able to pay it as it says £0

[caesarome]

You shouldn't have to pay it as Sky should be able to take it automatically from you via a credit or debit card or a direct debit so do they usually do this each month ?

[Elaine155]

I pay by card , but it was due on the 25th didn't have the funds so I was gonna pay today and it won't let me it says £0 

[caesarome]

@Elaine155 

Are you sure Sky hasn't taken it automatically from your card as the terms and conditions do state that you should have a payment metjod in place that they can collect it from each month so there is a chance if you are using the same card each month, that they might have already taken it.

[Elaine155]

Nope nothing has been taken out my bank . 

[caesarome]

Can you post an image on this bill and if you do make sure you blank out your account number and also a credit agreement one if you also have a device.