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Discussion topic: Payments

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This message was authored by: Casey35

Payments

Sky mobile is still trying to take payment off me even though I paid my bill nearly 2 weeks ago

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This message was authored by: Daniel0210

Re: Payments

Posted by a Superuser, not a Sky employee. Find out more

@Casey35 

Why did you make an unnecessary manual payment?


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[I only provide help on the forum boards so Private/Direct Messaging is switched off]

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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: GD1

Re: Payments

Posted by a Superuser, not a Sky employee. Find out more

@Casey35  You should never make manual payments unless asked to do so by Sky, as per the T&C's you should be paying by card or direct debit, Sky will still take paymnt on the due date even if you make a manual payment so close to the actual payment date.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: caesarome

Re: Payments

Posted by a Superuser, not a Sky employee. Find out more

@Casey35 wrote:

me even though I paid my bill nearly 2 weeks ago


Has that payment gone onto your account as a credit because if it has then it hasn't paid the bill.

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