0

Discussion topic: Payments

Reply
This message was authored by: Sharon_73

Payments

There seems to be an extra payment of €24 coming out of my account each month. €50 was the package I took out that comes out as normal but don't know what the €24 at the end of the month is for??
Reply

All Replies

This message was authored by: caesarome

Re: Payments

Posted by a Superuser, not a Sky employee. Find out more

What does your online Sky bill show, you can access it via the MySky app or online here:

 

https://www.sky.com/bill/tv-broadband-talk

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Sharon_73
Level 1 icon
Topic Author
This message was authored by: Sharon_73

Re: Payments

My bill is split in two one for 22 for sky streaming and one for 30 (bb) which is correct but nothing for this 24€ extra payment 

This message was authored by: caesarome

Re: Payments

Posted by a Superuser, not a Sky employee. Find out more

If you are not a Sky Mobile customer then what makes you say this other 24 is being taken by Sky, it it showing up on your bank account and if so what name appears against it ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Sharon_73
Level 1 icon
Topic Author
This message was authored by: Sharon_73

Re: Payments

It's showing up on my bank account, 

This message was authored by: caesarome

Re: Payments

Posted by a Superuser, not a Sky employee. Find out more

@caesarome wrote:

if so what name appears against it ?


 

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Sharon_73
Level 1 icon
Topic Author
This message was authored by: Sharon_73

Re: Payments

Sky..... 

This message was authored by: caesarome

Re: Payments

Posted by a Superuser, not a Sky employee. Find out more

Al you can do is to call Sky Ireland in the morning when the phone lines are open to see if they can explain what the payment might be.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Sharon_73
Level 1 icon
Topic Author
This message was authored by: Sharon_73

Re: Payments

Indeed I will thanks anyways😉

Reply