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Discussion topic: Payment
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This message was authored by: Mohamed34
Message posted on 04 Nov 2025 07:28 PM
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Payment
I have a credit balance £42 which is supposed to be payed for this month bill but they tried to take another £42 and payment was declined so the £42 credit still in my account and wasn't taken aas the bill yet
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This message was authored by: MightyQuinn
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Nov 2025 07:48 PM
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Re: Payment
Hi @Mohamed34 How is there a credit available, you haven't made an unnecessary manual payment? The routine collection is created 14 days before the payment date.
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