Payment taken

[Louisa02]

I've notice that a payment has been taken for sky, though it's not due to be taken till the 22 February, just want clarification of that is for that payment and that I'm not gonna be charged twice for the same month 

[Daniel0210]

@Louisa02 

You haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

We obviously can't see your bills. Sky won't take the February bill this early. Could it have been the January bill taken 10 days late if the original direct debit payment failed due to insufficient funds? 22 Jan to 2 Feb is 11 days as payments aren't processed at a weekend. 

[caesarome]

@Louisa02 

Are you new to Sky ?