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Discussion topic: Payment not going through on direct debit

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This message was authored by Daisy18 This message was authored by: Daisy18

Payment not going through on direct debit

I've changed my direct debit to another account, but for some reason the payments aren't showing up or going through (despite money being in my account and that change in account/direct debit being logged on my sky account) 

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This message was authored by caesarome This message was authored by: caesarome

Re: Payment not going through on direct debit

Posted by a Superuser, not a Sky employee. Find out more

Did you get your timings right so did you make this payment change just after you paid your previous bill because if you left it to close to the payment date then it might be that the direct debit might still be attempted out of your previous account.

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